Get in touch
Whether you have a question about your letters, need help with a gift or just want to say hello, we’d love to hear from you. Your message goes straight to the small team who make the letters.
Send us a message
If you’re writing about an existing subscription, include the name on the account so we can find it more quickly.
Before you write
What we can help with
- Subscriptions, billing and delivery
- Gifts and gift certificates
- Pausing or cancelling a subscription
- Missing or delayed letters
- Press, collaborations and wholesale
When you’ll hear back
We aim to reply within 1–2 working days. It can take a little longer at the start of the month while we’re posting letters.